Eluri Designs
ITSM by Design
Maria C. Delagarza
BMC Remedy ITSM Consultant
ph: 817.629.1543
mdelagar
Services
Products Supported
- All BMC Remedy servers and ITSM applications to version 7.6.04
- BMC Remedy Installations, Server Groups, and Mid-Tier
- BMC Atrium CMDB
- BMC Remedy Incident Management
- BMC Remedy Problem Management
- BMC Remedy Change Management
- BMC Remedy Service Request Management
- BMC Remedy Service Level Management
- BMC Remedy Knowledge Management
- BMC Remedy Analytics
Services I Provide
- ITSM Implementations and Customizations
- AR System Installations and Upgrades
- ITIL Process Compliance Analysis
- BMC Remedy Integrations with Third-Party Products
- BMC Remedy Web Services
- Custom AR System Application Development
I have particpated in projects with the following major clients:
Affiliated Computer Services, A Xerox Company
Audatex, A Solera Company
Autodesk, Inc.
Cricket Communications
Defense Logistics Agency
Dell Computers
Deutsch Bank
Freightliner, LLC
Hospital Corporation of America
Los Alamos National Laboratory
Military Health Systems
Price Waterhouse Cooper
Sandia National Laboratories
Syniverse, Inc.
Texas Department of Information Resources
United States Air Force 844th Communications Group
United States Army Medical Information Technology Center
Visa International LAC
Copyright 2012 Eluri Designs. All rights reserved.
ph: 817.629.1543
mdelagar
